Flexible working request software

Flexible working requests need a fair and documented decision route

Flexible working requests can affect cover, performance, fairness and operational planning. A clear process helps managers review requests properly and record decisions.

Practical guide

What this page covers

Employee requestEmployees need a clear way to submit what they are asking for and why.
Business impactManagers need to consider cover, role requirements, team balance and operational impact before deciding.
Decision recordApprovals, declines and agreed conditions should be recorded clearly and consistently.
HR visibilityHR needs visibility of requests and outcomes so decisions are fair, consistent and properly documented.

Relevant Portal areas

See it in context

The live demo lets you explore Luminar Portal from employee, manager, admin and director views.

Common questions

Common questions

Why document flexible working requests?

A documented process helps managers show what was requested, what was considered and what decision was made.

Can managers consider operational impact?

Yes. The process should capture enough context for managers to assess cover, workload and role requirements.

Does HR stay involved?

HR can keep visibility of requests and outcomes without manually controlling every step.

Is this only for office roles?

No. Operational teams also need fair processes for flexibility, shift changes and working arrangements.