Support

Support & user guides

Every role has its own in-depth user guide, built into the Portal itself. Here's what each one covers.

Employee User Guide

Day-to-day use of the Portal: logging in, your dashboard, holidays, training, your profile, documents, time & attendance, expenses, appraisals and more.

Available in-Portal once you're logged in

Manager's User Guide

The additional tools available to managers, directors and admins: approvals, team training, compliance registers and reporting.

Available in-Portal once you're logged in

Admin & HR User Guide

The Admin Panel, Portal configuration, security and company-wide reporting, for administrator accounts only.

Available in-Portal once you're logged in

Need help now?

Every Portal also has a built-in Help Centre: a searchable library of HR-approved "how do I...?" answers, so day-to-day questions get a trustworthy answer without waiting on anyone.

Can't find what you need, or not yet a customer? Get in touch and we'll point you in the right direction.

Contact us

Documents & Compliance

All three guides, along with every company policy and compliance record, live in one place inside the Portal, so there's no separate document store to keep in sync.